About Us and FAQ

Company History

Treu Body Works has been locally owned and operated since 1982, and we are proud to serve the Lincoln and Logan communities.

Ray Treuhart has always loved cars, and dreamed of opening a garage. He finally got the chance, opening Treu Body Works out of a two-car garage. Through hard work, dedication, and a commitment to serving his community, Treu Body Works has grown into a state-of-the-art repair shop with more than 12,000 square feet of shop space.

Company Philosophy

Customer service is a cornerstone of our business. Because Treu Body Works is locally owned and operated, we work hard to be good neighbors. That means we work with you to provide excellent service, offer financing options, and give you peace of mind. Whether it’s using one of our on-site courtesy vehicles or knowing we’ll deal with your insurance company for you, Treu Body Works makes the process of car repair smooth.

Frequently Asked Questions

What are your hours?

Treu Body Works is open Monday-Friday, 8:00 am - 5:00 pm, Saturday and Sunday by appointment

What do I need for insurance to pay for the repair?

When you report an accident, your insurance company will issue you a claim number. Write that number down and bring it with you when we begin the repair process. We’ll handle the rest.

How do deductibles work?

Insurance policies typically have a deductible – a set amount of money that needs to be paid by you. Insurance will then cover the rest. The deductible is due to us when you pick up your vehicle.

In some cases, such as if you carry broad collision insurance or if you were not at fault in the accident, your insurance company may waive your deductible. Fault is determined by the insurance company based on your account of the accident, and by reviewing the accident report filed with the police department. Your insurance agent will be able to tell you the amount of your deductible, and whether it has been paid.

What forms of payment do you accept?

We accept Visa, MasterCard and Discover credit cards, as well as cash and checks.

How long will my vehicle be in your shop?

When you bring your vehicle in for repair, your advisor will give you an estimate of the time it will take to complete the repairs.

How will I be notified that my vehicle is ready?

We will call or email you when your vehicle is ready to be picked up. You also can contact us through this website. Of course, you can always contact us during the repair process for updates.

Are parts ordered before I drop off my vehicle?

Generally, parts are ordered at the time that the estimate is written. Then, we schedule your vehicle for drop off. If your vehicle is found unsafe to drive, we will immediately take possession of it and help you arrange for a rental vehicle.

How can I get a rental car?

We will help you arrange a rental car. As a convenience, we have Hertz rental cars at our facility. Some insurance policies will pay for a rental car, so you will want to check your policy to find out if you have rental coverage. If you do not have rental coverage, we offer courtesy vehicles.

How can I get home after dropping off my vehicle?

We provide pick-up and delivery service, so you can drop off your vehicle and still get to where you need to go.

When is a vehicle considered a total loss?

A vehicle is a total loss when the price of repairs exceeds the insurance company’s determined value of your vehicle (the value is based on age, make, model and other considerations). Our highly skilled technicians and state-of-the-art equipment allow us to repair your vehicle at a reasonable cost.

Will the paint color match?

We have the finest paint system available to ensure each vehicle’s paint matches its original color and finish. We guarantee it!

Can I get other work done on my vehicle while it is in the body shop?

If you have other service needs for your vehicle, let us know. We’ll work with you on additional body repairs and mechanical repairs.

Is there a warranty on the repairs to my vehicle?

All repairs come with a lifetime, written warranty.

What is a betterment charge?

Any part that wears out and needs replacement over time, such as tires or battery, may be subjected to an extra charge when replaced. The charge is determined by your insurance company and is based on the actual miles on your vehicle.